Terms of Service
About us
Clinic Roll is the business name under which Neil Ingram, an independent sole trader based in Brussels, Belgium, provides this service. References to “Clinic Roll”, “we”, “us”, and “our” throughout these terms refer to this business.
By using Clinic Roll (the Notify and Leave apps), you agree to these terms.
The service
Clinic Roll provides third-party companion apps for Cliniko. We are not affiliated with, endorsed by, or funded by Cliniko. Our apps read from and write to your Cliniko account using an API key you supply, and only within the scope of the features described on clinicroll.com.
Your account
You need a valid Cliniko account and an API key you are authorised to use. You’re responsible for keeping your API key confidential and for any activity that happens under your account. If you suspect your API key has been compromised, regenerate it in Cliniko and update it in Clinic Roll immediately.
Acceptable use
Clinic Roll is for managing your own Cliniko practice. Do not use it to access accounts you don’t own or have explicit permission to administer. Don’t attempt to reverse-engineer, scrape, rate-abuse, or otherwise interfere with the service or with Cliniko’s infrastructure via our service.
Cost
Clinic Roll is free. Notify and Leave are provided at no charge, for unlimited practitioners — there is no subscription, no payment, and nothing to cancel. If we ever introduce paid features, we will not charge you for anything without your explicit prior consent.
As-is service
The service is provided “as is”. We make every effort to keep it reliable, but we cannot guarantee zero downtime, zero bugs, or perfect behaviour under every Cliniko configuration. We are not responsible for missed appointments, incorrect availability, failed SMS delivery, or scheduling errors arising from the use of Clinic Roll. You should sanity-check the changes our apps make in Cliniko before they take effect with patients.
Liability
To the maximum extent permitted by law, and because Clinic Roll is provided free of charge, our total liability for any claim arising out of your use of Clinic Roll is limited to EUR 100. Nothing in these terms excludes liability that cannot be excluded by law.
Changes
We may update these terms occasionally. Material changes will be notified by email at least 14 days before they take effect.
Governing law
These terms are governed by the laws of Belgium. Disputes will be brought before the courts of Brussels.
Contact
Questions about these terms? Email hello@clinicroll.com.